You are not logged in! [ Login | Register ]
Currency: Euros US Dollars
Language: English version

Privacy policy

This notice describes the privacy policy of the website and affiliated domain directories ("the Site"). By visiting the Site, you are accepting and consenting to the practices described in this privacy policy. The Site is owned and maintained by: VSTEP BV, Weena 598, 3012 CN Rotterdam, The Netherlands

The Site uses a security system that protects your personal information from unauthorized use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Each transaction on the Site is fully secured. When ordering, you submit your Visa, Eurocard/MasterCard or iDeal (Netherlands only) information. These are crypted and safely stored in a security area. All information processed during a transaction is stored and monitored by NEOS Solutions, the payment provider used by VSTEP. In addition, CreditCard information will also be stored by our CreditCard acquirer EMS (European Merchant Services).

VSTEP takes all necessary measures to protect it's customers and guarantees that all information will be kept confidential.

We will not sell, distribute or disclose information about you as an individual or your personal usage of the Site without your consent or unless required or permitted to do so by law. The information we gather may include name, delivery address, credit or debit card number and expiry date, email address, and any personal preferences.

We would like you to keep the information about you up-to-date. You may change any of the basic information we keep about you at any time by sending an email to our Customer Services department. Information needed to contact Customer Services can be found in the Terms & Conditions.

Please note that we do provide links to other sites, which may not be governed by this privacy policy and you should view the particular privacy policies of those sites for further information.


Usage of cookies

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files the Site can use to recognize repeat users and allow us to observe behavior and compile aggregate data in order to improve the Site for you. For example, cookies will allow us to count the number of unique and return visitors to the Site.

Cookies are anonymous by default. VSTEP guarantees that no information collected from cookies will be linked to personal information stored in our administrative system.

If your web browser does not accept cookies, you will not be able to place products in your shopping cart until you register and sign in to the Site.

Some of our associated companies may themselves use cookies on their own websites. We have no access to, or control of these cookies.

We may monitor customer traffic patterns, Site usage and related Site information in order to optimize your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will not include information that personally identifies you.



VSTEP does not sell products to children. If you are under 18, you may purchase only with the involvement of a parent or guardian.

VSTEP can not be held responsible for possible damage due to information or advise given on the Site. In addition, VSTEP does not accept responsibility for damage caused by the use or the presence on the Site.

Use of the information and data contained on this WWW site on these pages is at your sole risk. If you rely on the information on this Site you are responsible for ensuring by independent verification its accuracy and completeness.

The information and data on the Site is subject to change without notice. VSTEP may revise this privacy policy at any time by updating this posting.